Digital Tools for Democracy

A blue circle infront of a city landscape has the words 'Digital Tools for Democracy' written in it. In the circle there are several vector images of people using digital tools such as tablets and mobile phones.
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➡️ DIGITAL TOOLS FOR DEMOCRACY – Increased Participation, Transparency & Accountability

Digital technology is transforming our democratic processes and reshaping how we engage with political processes. Digital tools are being used in campaigning, how we communicate with politicians, how we share our opinions, how we obtain information, how we vote, and how elections are run in general.

These new tools have opened up new avenues for participation, transparency, and accountability. Social media and government forums facilitate public discourse, make it easier to get our voices heard, and allow voters to hold leaders accountable. They can be used by grassroots movements to support their causes and gather momentum, and have allowed for the rapid dissemination of information like never before.

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Participatory budgeting pamphlets discussing how people can have a say in how budgets are spent.
Daniel Latorre | CC BY 2.0

Open data initiatives such as DemocracyOS by the World Justice Project gives citizens access to government data, fostering a culture of transparency and informed decision-making.

The WSA Awards, managed by the International Center for New Media, a non-profit organisation in Austria, awards information and communication technologies for their positive impacts on society. It supports local digital innovations which help progress towards the Sustainable Development Goals.

Useful Tools & Inspiring Projects

  • Decidim - A digital platform for citizen participation. Free, open and safe technology combined with a participatory political project and an organising community to bring increased participatory decision making and close the digital divide.

  • MultiPoD - Research and innovation initiative funded by the European Union with the mission of creating an ‘open, context-aware, multilingual and cross-cultural approach to supporting communication and collaboration in a European public space for citizen deliberation.’

  • Gerulata - Using AI-based monitoring, research, and analysis to tackle the false information problem in public online spaces, including harmful narratives.

  • TrollWall - Social Media content moderation dedicated to driving change in social communication. It hides toxic and harmful content to protect online communities.

  • Engaged California - An online platform amplifying the voices of Californians and helping them to shape local government services.

  • Digital Toolkit for Democracy - A project by the Democracy & Culture Foundation to pilot a digital citizens’ engagement process to keep governments and institutions better informed, improve their relationships with the public and provide more transparency.

Infographic entitled 'U.S. Trust in Government Lowest in the OECD'
Statista | CC BY-ND 4.0

Benefits of a Digital Democracy

The internet has enabled people to access information freely all over the world for the first time; it has never been easier to stay informed. Public debate and engagement with politics have soared to new levels as infrastructure to facilitate communication becomes more user-friendly.

These forums have opened up communication channels with governments and policymakers, allowing citizens to have their say, improving transparency, and making politicians more accountable. Digital tools are allowing the gap between voters and representatives to be bridged.

In the Netherlands, governments post which bills are being debated in parliament, and citizens are able to submit their views. In Germany, citizens can directly ask their parliamentary representatives questions and receive answers via a governmental portal.

Participatory budgeting is the process where citizens help to decide how public money is spent. The concept is widely used in many Latin American countries and promotes citizenship and political participation.

Map of the world showing where false information is posing the biggest threat.
Statista | CC BY-ND 4.0

Digital Tools as a Threat to Democracy

As we navigate emerging technologies, it is essential that regulations and human-centred policies help to prevent their misuse. The Cambridge Analytica scandal highlighted the risks of data harvesting, digital campaigning, and the spread of misinformation.

Cyber threats, targeted advertising, filter bubbles, algorithmic bias, fake news, deepfakes, and issues of data privacy are real risks we face without inclusive, robust systems that uphold democratic principles.

We must also ensure that our increasingly digitalised society does not increase the digital divide. Those without the skills or access to internet services risk being left behind, reinforcing unequal access to democracy and justice.

Calls for the regulation of political advertising, misinformation, AI, tech companies, and campaigning are all very much part of the debate around digital technology and its impact on democracy. We must establish best practices for the sustainable, ethical use of data and digital technology with the utmost respect for human rights and democratic values.

With the potential to make critical information open and accessible, facilitate open dialogue, and streamline decision-making processes, digital tools can foster inclusivity, political discussion, and even play a direct role in shaping the policies that affect our lives.

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Used correctly, digital tools have the potential to provide invaluable contributions to existing democracies. As our world becomes increasingly interconnected, understanding and harnessing the potential of digital democracy is essential for creating more responsive, transparent, and accountable governance systems.

Author: Rachael Mellor 20.10.25 licensed under CC BY-ND 4.0

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