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  • Open Gov Guide - Public Services159263
  • Open Gov Partnership - Public Service Delivery159264
  • CEGA (Center for Effective Global Action) - Public Service Delivery159265
  • UNDP - Local Service Delivery159266
  • Local Public Sector Initiatives159267
  • World Bank - Human Development & Public Services159268
  • World Development Report 2004: Making Services Work For Poor People (World Bank)159269
  • ODI - Papers on Service Delivery159270
  • ODI - Papers on Politics of Public Goods and Services159271
  • Book: Developing Country Perspectives on Public Service Delivery (Anjula Gurtoo, Colin Williams, 2015)159272
  • Book: Action Learning, Leadership and Organizational Development in Public Services (Clare Rigg, Sue Richards, 2006)159273
  • Video: It's time to replace urban delivery vans - Vox 20.09.23374278
  • Report: Innovating for pro-poor services: why politics matter - ODI 03/16159274
  • Privatising public services is no way to fund sustainable development - Guardian 05/15159275
  • Report: Service characteristics and engagement with citizens - ODI 03/15159276
  • Report: Adapting development: improving services to the poor - ODI 02/15159277
  • Report: Public Services at a Crossroads: Ten years after the World Development Report 2004: reflections on the past decade and implications for the future - ODI 04/14159278
  • Report: Working with the politics: how to improve public services for the poor - ODI 09/13159279
  • Governments have to use innovative means to deliver public services - UN DESA 07/13159280
  • Report: Empowerment and Public Service Delivery in Developing Asia and the Pacific - ADB 04/13159281
  • Paper: Delivering Public Services in the Developing World: Frontiers of Research - Oxonomics 07/09159282
  • Paper: Institutional development in Public service delivery Incentives and capacities - InDevelopment 04/05159283
  • Paper: The European Social Model: lessons for Developing countries - IIES 05/02159285
  • Report: Basic Services For all? Public spending And the social Dimensions Of poverty - UNICEF 2000159286
  • Access to Basic Social Services: Human Rights that Make Excellent Economic Sense - Carnegie Council 09.12.02159287
  • Implementing the 20/20 Initiative: Achieving universal access to basic social services - UNDP, UNESCO, UNFPA, UNICEF, WHO & the World Bank 1998159288
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